General Hotel Policy :
- The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1 - 12 years.
- It is mandatory for guests to present valid photo identification at the time of checkin.
- The inclusion of 'extra bed' with a booking is facilitated with a mattress as an extra bed.
- Checkin & Check Out – 24 Hours.
- The room tariff includes all taxes unless specifically mentioned. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of checkout.
- The hotel reserves the right of admission. Accommodation can be denied to guests posing as a 'couple' if suitable proof of identification is not presented at checkin.
- Booking cannot be cancelled on or after the check in date and time mentioned in the Hotel Confirmation Voucher.
Cancellation Policy :
- The offer is not valid on hotels booked using 'Pay at Hotel' payment method.
If the guest doesn't checkin at the hotel they must notify the claim within 3 Days of the checkin date. In this case, the guest shall be entitled to 100% refund.
- No refund Is available if the cancellation is made on the date of booking or 24 hours prior to the checking date.